Wednesday 22nd February 2017

Mailservers Mail 114 - Abnormal server performance

Update - Work has continued through the night and is still being carried out by our System Administration Team, however it is in it's final stages. The mail queue has been reduced completely on this server, and a migration of a large amount of mailboxes is currently being finished.

Once completed mail login should be possible again. This sever is still accepting messages for delivery which should be available once logins are restored. We apologise for any inconvenience caused. Feb 22, 09:01 GMT Update - Users are still unable to login to Mailboxes on this server while work is being carried out by our System Administration Team. The mail queue has been reduced significantly on this server however further work is still being carried out, this sever is still accepting messages for delivery which should be available once logins are restored. We apologise for any inconvenience caused. Feb 21, 20:31 GMT Update - Users are currently unable to login to Mailboxes on this server while work is being carried out by our System Administration Team. There is a large mail queue on this server and it is still accepting messages for delivery which should be available once logins are restored. Feb 21, 17:16 GMT Update - Currently, users will not be able to login to mailboxes hosted on this server. This is intentional whilst work is being carried out on the server - it will not impact the receiving of emails. Feb 21, 15:25 GMT Update - Work is ongoing to improve performance and stability, our System Administration Team are working on this but there may still be some degraded performance at this time.

We apologise for the inconvenience caused as a result of this problem. Feb 21, 12:59 GMT Monitoring - Performance on this server has improved, we are still monitoring this and will continue to do so over the weekend to ensure stability.

This status page will be kept up to date with the latest information on this server. Feb 17, 17:42 GMT Investigating - We are currently seeing some poor performance on this Mail Server which will result in a delay accessing Mailboxes.

Our System Administration Teams are working on correcting this and we hope to have this back to normal operation shortly.

We apologise for the inconvenience caused. Feb 17, 11:21 GMT